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tracy11
Level 1
Jan 20, 2021 6:05 PM UTC
Question

E-organizer

A client is receiving this message when tying to add info to the e-organizer on the itemized deduction page.  The message states "cannot save where multiple entries exist" and it will not let me save or close.  Is this is a "bug" in the e-organizer system? Or is there a work around?

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1 reply

sjrcpa
sjrcpa
Level 15
Jan 20, 2021 6:25 PM UTC

I don't know, but instead of having clients fight with it I just tell them to submit the info separately when faced with such issues.

The more I know the more I don’t know.
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