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ginamarie
Level 3
Apr 16, 2020 3:58 PM UTC
Question

E-file Error

Every time I try to e-file ONLY this client, I keep getting this error:

Exception occurred during EF batching client: 1010

     Unable to copy database record.  DB=DATA5I19, ErrorNo=4

Does anyone have any idea how to fix this? Thanks

    This topic has been closed for replies.

    8 replies

    abctax55
    abctax55
    Level 15
    Apr 16, 2020 5:27 PM UTC

    No clue... but FWIW I have a colleague with the same issue.  She sent the file to Lacerte & is waiting for a response.

    HumanKind... Be Both
      ginamarieAuthor
      Level 3
      Apr 16, 2020 6:33 PM UTC

      Please let me know if she gets an answer. Thank you.

        Tax Syth Lord
        Level 3
        Apr 24, 2020 6:03 PM UTC

        I've reached out to support as I am having the same issue. Will post if I get any helpful info.

        teresa1
        Level 3
        Jul 10, 2020 12:31 AM UTC

        I was working with Lacerte for over an hour to resolve this issue.  Finally had to do a force reinstall.  I have had this happen now 3 times this tax season.  Multiple issues with Lacerte this year.  I have been on the phone to resolve issues 5 different times and each call takes over an hour with a rep to resovle.  Really frustrating year with Lacerte this year

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