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Level 2
Apr 22, 2020 12:34 PM UTC
Question

E-file

Keep getting this error  "Exception occurred during EF batching client: XXXX
Problem occurred executing EF submission."

Have spent hours on the phone with Lacerte "troubleshooters"  have reinstalled program, tried filing Fed and State separate.......being told this error only affects "farmers, Iowa, Ohio, Idaho...." none of these clients fall into any of those categories.  Reps keep saying Lacerte is working on it.

Meanwhile I have clients WAITING for refunds while Lacerte holds them HOSTAGE.

 

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2 replies

User_61
Level 7
Apr 22, 2020 2:11 PM UTC

I Googled and found this maybe it will shed some light?

♫ faint buzzing noise ♪
Level 2
Apr 22, 2020 2:51 PM UTC

Thanks, we ran through the PDF scenario with Lacerte also to no avail.

Appreciate your time