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kat7137
Level 2
Dec 15, 2021 4:25 PM UTC
Question

duo factor

can't log into Lacerte 2020. Say they are going to email code, but does not come.

This topic has been closed for replies.

3 replies

sjrcpa
sjrcpa
Level 15
Dec 15, 2021 4:52 PM UTC

At the top of the forum today:

"We are aware of the login issue impacting our products and are working very hard to resolve this. Please accept our apologies for any inconvenience caused."

The more I know the more I don’t know.
    IntuitBettyJo
    IntuitBettyJoCommunity Manager
    Community Manager
    Dec 15, 2021 5:06 PM UTC

    Should be working now for you. We apologize for the inconvenience. @kat7137 

    -Betty Jo 

    Betty Jo
    IRonMaN
    IRonMaN
    Level 15
    Dec 15, 2021 6:13 PM UTC

    I got brave and downloaded the 2021 ProSeries program at the end of the day yesterday.  This morning I tried to open the 2020 version and had the fun of playing waiting for a text then waiting for an e-mail and then waiting for a text, etc, etc.  It looks like it is going to be another loooooooooong tax season😧

    Slava Ukraini!
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