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Level 2
Dec 3, 2021 3:01 AM UTC
Solved

DMS Chrome issues

When attempting to print to DMS from Chrome or a PDF created in Chrome the program is unresponsive.  We are able to print from Lacerte, QBs, Office programs and IE.   Any known solutions beyond simply using a different browser?

This topic has been closed for replies.
Amy1Answer
Level 2
Dec 3, 2021 5:48 PM UTC

A coworker just found this solution, it worked for us, hopefully it will work for you as well!

 

https://proconnect.intuit.com/community/install-products/help/remove-and-reinstall-lacerte-and-dms-pdf-printer-drivers/00/4555

Option1 solved our issue

2 replies

George4Tacks
Level 15
Dec 3, 2021 3:07 PM UTC

I made a folder on the desktop DMS TEMP and save these pdf files there and then drag & drop into DMS (or wherever). This is my workaround. It seems to be a more recent problem with Chromes relationship with PDF printing. 

https://answers.acrobatusers.com/Can-print-PDF-save-q224613.aspx

 

Answers are easy. Questions are hard!
Amy1AuthorAnswer
Level 2
Dec 3, 2021 5:48 PM UTC

A coworker just found this solution, it worked for us, hopefully it will work for you as well!

 

https://proconnect.intuit.com/community/install-products/help/remove-and-reinstall-lacerte-and-dms-pdf-printer-drivers/00/4555

Option1 solved our issue