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DMS - Archiving Clients & Folders

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I am an MSP that is working with a client that uses QB, Lacerte, DMS. At current, working with the DMS Archiving function. Selections were made for archiving. In the status window it displays the archiving status. Many clients / folders are not being archive. Status: Not Archived [Folder Locked]. I understand that relates to the Client folder having a password.

My question here, is there a bulk operation that can be used to remove the password or disable the protection for these clients that are protected. I hope that this does not need to be done individually.

Thanks

Kathi_at_IntuitAnswer

Moderator

Hi @lthibx we checked and there's no way to bulk remove the password or disable the protection for the clients that are protected in DMS.

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Kathi_at_Intuit

Community Manager

Answer

Moderator

Hi @lthibx we checked and there's no way to bulk remove the password or disable the protection for the clients that are protected in DMS.

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lthibxAuthor

Level 2

Hi @Kathi_at_Intuit .

I’ll pass on the information to my client.

Thanks for the info.

Kathi_at_Intuit

Community Manager

Moderator

@lthibx You’re welcome! 😃

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