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heather4
Level 1
March 9, 2024
Question

Did update today, now getting w23tax.ini error.................HELP

  • March 9, 2024
  • 1 reply
  • 0 views

Triying to request esignature after doing the most recent update.  getting following error and esignature screen not working

Unable to write to C:\Users\heather\AppData\Roaming\Lacerte\w23tax.ini

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    1 reply

    George4Tacks
    George4Tacks
    Level 15
    March 9, 2024

    Try a FORCE reinstall

    https://accountants.intuit.com/support/en-us/help-article/install-products/perform-force-install-lacerte/L9H7lFi8L_US_en_US?uid=ltkj1a5y

    be sure to restart your computer after doing this.

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