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Level 1
Mar 17, 2023 4:43 PM UTC
Question

Customer Service Rep - Nickel

She did a GREAT job after I was "helped" by another rep.  I was on the phone for OVER an hour with the previous rep trying to receive help.  She stated some things and I KNEW they were wrong so I called back to get another rep.  When I called back, I got Nickel.  She helped me in 15 mins!!! Answered all my questions and gave me insight to the program!! I appre

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1 reply

IRonMaN
Level 15
Mar 17, 2023 4:50 PM UTC

Ok --------- I'm not going to say anything. 😶

Slava Ukraini!