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Swaldrep
Level 3
Jan 19, 2021 9:27 PM UTC
Question

Critical Diagnostic -- Direct Deposit Disallowed

Is anyone else receiving a critical diagnostic in 2020 Lacerte, saying "Your direct deposit of the tax refund has been disallowed since the return was filed after November 30, 2020.  A check will be issued in lieu of direct deposit." ? 

 

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6 replies

sjrcpa
sjrcpa
Level 15
Jan 19, 2021 9:52 PM UTC

That's IRS policy.

The more I know the more I don’t know.
    rsotelo
    Level 2
    Jan 26, 2021 5:58 PM UTC

    That has to be a problem with Lacerte.  I'm getting the error and the prior return was filed in February last year.

    Accountant-Man
    Accountant-Man
    Level 13
    Jan 19, 2021 9:57 PM UTC

    You can't have e-filed 2020 returns yet.

    ** I am "Elevating with Intention!"
      sjrcpa
      sjrcpa
      Level 15
      Jan 19, 2021 10:58 PM UTC

      I didn't notice that. I assumed it was for a 2019 return (which also can't be efiled yet).

      The more I know the more I don’t know.
        ambervaughansarandi
        Level 3
        Jan 22, 2021 10:57 PM UTC

        Yes receiving the same diagnostic for 2020 tax returns.

        Taxorama
        Level 3
        Jan 24, 2021 10:18 PM UTC

        Since we can't e-file yet I'm assuming it will go away on 2/12.

        The client letter says refund is being directly deposited.

         

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