Client link access states client needs invite when already invited

Forum|Forum|6 years ago
December 7, 2019
1 reply
11 views

Client logs into Link after receiving an invite but Link still says client needs an invitation. Even after deleting cookies and clearing the cache the same problem occurs, client cannot access Link.

Lacerte Tax

This topic has been closed for replies.

Best answer by Kathi_at_Intuit

I would take a look at this knowledge base as it may help resolve this:

Taxpayer Intuit Link Message - First, You'll Need to Ask Your Accountant to Invite You

https://accountants-community.intuit.com/articles/1608656-unable-to-associate-an-intuit-link-taxpaye...

Kathi_at_Intuit

Answer

Moderator

I would take a look at this knowledge base as it may help resolve this:

Taxpayer Intuit Link Message - First, You'll Need to Ask Your Accountant to Invite You

https://accountants-community.intuit.com/articles/1608656-unable-to-associate-an-intuit-link-taxpaye...

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.**

J

jerry2177

Level 2

I am having this same problem, but the link in this post is not working. Where can I get the solution? Thank you, Jerry

Sign up

Login with SSO

Let's get you signed in

Login with SSO