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Level 1
Mar 21, 2022 6:50 PM UTC
Question

Can't create/open forms

Lacerte will not allow me to create/view forms once I have entered the data.  I am current on updates and re-booted my computer.  Anyone else having this problem or have any suggestions.  I was working fine yesterday.

Thank you!!

 

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7 replies

Level 2
Mar 21, 2022 7:20 PM UTC

Yes, we are having problems as well.

Rebooted server, router and switch.

Problem is on Lacerte's end

Level 2
Mar 21, 2022 7:48 PM UTC

My forms are there, with data, etc., but when I try to access or move through & look at them, Lacerte locks up and then get message "not responding."  I ended my Lacerte session using task manager and then re-logged in to try getting a new update, in case that was the problem, but it locked up again doing that too.  😞

 

Level 3
Mar 21, 2022 7:53 PM UTC

OK, me too!!!!   It's Lacerte not us!!!!!

Level 3
Mar 21, 2022 8:36 PM UTC

Same here!!

IntuitZacharyG
Level 6
Mar 22, 2022 7:19 PM UTC

E-file and REP latency issues have been resolved and we are continuing to monitor closely.

Level 4
Mar 23, 2022 5:09 PM UTC

Everything is still a mess and has been so for all our network users since Monday. Same issues blue spinning circle, slowness with forms and switching/loading, random errors causing the program to shut down.

Everything was working incredibly well through 3/19 this year and then this! Ugh.