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Level 1
June 19, 2020
Question

calculation engine

  • June 19, 2020
  • 2 replies
  • 9 views

Is anyone having trouble calculating tax return in 2019 program? Error while getting calculation data from engine 4424 message

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2 replies

IRonMaN
Level 15
June 19, 2020
Level 4
June 22, 2020

I am getting a similar error -- cannot populate anything on the "forms" tab and cannot e-file. I've been on hold for 57 minutes now attempting to reach support. 

When attempting to e-file...

"Exception occurred attempting to process e-file(s) for client #####.

ATEExceptionMessage: Caused by: java.lang.NullPointerException"

It was working fine on Friday...