ATTEExceptionMessage

7 replies
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We are getting the following error message when we try to efile an individual return that has NY & NYC. There are no diagnostic errors, and this only comes up as a critical error when we try to create the efile. Anyone have an idea how to correct this?

ATEExceptionMessage: Processing efile payload request for efield ind.ny.nyc. 11247 and instance tag [None] failed. Unable to find any applicable document set in the ooEFXML output order. Document sets found and checked: [2358, 1, 10447, 99800, 401, 402, 92124, 92467, 403, 101060]

Lacerte Tax

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R

rotsky

Level 2

I'm getting the same error with the same situation. Will await responses...

R

rotsky

Level 2

Ok I figured it out. The NYC return is already included in the NYS efile, so once I unchecked the NYC efile, it went through.

T

TimKehlCPA

Level 2

Thank you, an hour onhold with no respomnse and you solved it for me instantly!

K

KHS1

Level 2

I am getting the same error but I do not have New York City NYC checked. The error will not let me move forward. There is a NY Credits ONLY : IT-214, NYC-208, NYC-201 checked.

ATEexceptionMessage: Processing efile payload request for efileld ind.ny.credit and instance tag [none] failed. Unable to find any applicable document set in the ooEFXML output order. Document sets found and checked : [2358, 1, 10447, 99800, 401, 402, 92124, 92467, 403, 101060].

Unable to render client XXXXXXX request. Processing efile payload request for efileld ind.ny.credit and instance tag [none] failed. Unable to find any applicable document set in the ooEFXML output order. Document sets found and checked : [2358, 1, 10447, 99800, 401, 402, 92124, 92467, 403, 101060].