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Level 2
Apr 7, 2025 12:56 PM UTC
Question

access code problems

Verizon is down and we can't get access codes. Any suggestions?

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1 reply

George4Tacks
Level 15
Apr 7, 2025 12:59 PM UTC

https://accountants.intuit.com/support/en-us/help-article/account-management/safeguarding-online-account-two-factor/L3IentZSm_US_en_US?srsltid=AfmBOorEIMDneIta1viXXOrA6AIky3MhrUscBWiSPehD24QthjIhOD2v&uid=m972tonb

  • When you first turn on two-step verification, the only options you'll have are Text Message or Voice Call. Once two-step verification is on you can change your choice to Text Message, Voice Call, or Google Authenticator.

Hopefully you have a 2nd land line without Verizon. If not, you need to have a talk with them. 

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