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D
Dale8460
Level 1
March 15, 2021
Question

2020 software problems

  • March 15, 2021
  • 2 replies
  • 7 views

I can not access the 2020 software at all. Lacerte says the path is not valid. I have not changed anything.  Anyone else having this problem? 

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2 replies

L
LRisenhoover
Level 2
March 15, 2021

We had this issue last week.  When we looked at the Lacerte/20tax/setup20 folder it was empty.  We went online to Lacerte and redownloaded the installation files and then we were able to open Lacerte.

    George4Tacks
    George4Tacks
    Level 15
    March 15, 2021

    Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892?src=lctoolhub51420 the websetup with FORCE in this tool fixes almost everything. 

    Answers are easy. Questions are hard!
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