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Level 1
October 15, 2020

46559

  • October 15, 2020
  • 1 reply
  • 4 views

The following diagnostic is generating:

When a return is filed with the parent/guardian signing for the minor child, the use of a computer generated PIN is not allowed. Please access the E-File Signature Main Form input screen and enter a 2 in "Computer generated PIN(s): 1=yes, 2=no" and then enter the PIN in "PIN: Taxpayer's."

 

Solution:

Make sure to enter a 2 in "Computer generated PIN(s): 1=yes, 2=no" and then enter the PIN in "PIN: Taxpayer's."

 

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1 reply

jenhorton
Level 4
April 18, 2023

This solution does not work 04/18/2023.

I'm on the most recent version of Lacerte.

I've restarted my pc, diagnostic still present.

Problem is NOT solved.