Hosting Nightmare - No help - DO NOT USE

Forum|Forum|3 years ago
February 8, 2023
2 replies
28 views

Not the product it is sold as. You need an ethernet connection to get the speed and reliability you need. Lacerte and the hosting team will mess up your account and you will not have access to your returns through no fault of your own. If you want your tax practice to be in a fragile state that can be set back in an instant then this is your product. DO NOT USE THIS. WHAT A NIGHTMARE.

Hosting for Lacerte

This topic has been closed for replies.

IRonMaN

Level 15

Intuit loves to advertise its products from within its products but I’m not sure this was the type of advertising they were looking for.

Slava Ukraini!

I

Intuit_Marisol

Moderator

Thank you for your feedback. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. To attempt to resolve or understand the specifics, I have sent you a email. When you have a moment please let us know what we can do to resolve the issue.

RF62_2

Level 3

We are considering the hosting (after having used our own cloud server for the past two years) but your comments offer a dire warning obviously. Has this issue been resolved, gotten better, etc. or have you abandoned the hosting environment?

0

01Tax Man99Author

Level 2

My experience was a complete disaster. Hosting seems good in theory but not as easy or seamless as they make it seem.

After completely crashing my hosting system into the side of the mountain, they never followed up to make sure I was made whole.

I can give you the fact pattern offline if needed and happy to share details.

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