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June 15, 2026

Step 2: Search for Your Answer

  • June 15, 2026
  • 0 replies
  • 2 views

The answer might be out there! How do you search for a help article or related discussions?

 

When using the Community homepage search, you'll search throughout the entire Community. When using the search on a Community Board, you'll search only that board.

 

Whether you're using Community search or a search engine, start by answering these three questions:

 

What are you trying to do?

Examples:

  • Enter a K-1
  • Generate a form
  • Understand an error message
  • Find out why a return was rejected

What’s it about?

Be specific. Include the exact form, section, error, or diagnostic number when possible.

Examples:

  • Form 8915-F
  • Ref #4137
  • Section 179 deduction
  • Rejection F8962-070

Which product are you using?

Intuit products can have different workflows, so include the product you're using.

Examples:

  • ProSeries
  • Lacerte
  • ProConnect Tax

Put it all together:

What are you trying to do? Generate

What’s it about? Form 8915-F

Which product are you using? ProSeries

Search: Generate 8915-F ProSeries

This search is more likely to return results such as Generating Form 8915-F in ProSeries.

The more specific your search terms, the more likely you are to find the answer you're looking for.


Bookmark and browse the library of content for your product here: 

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