when will EasyAcct fix the bugs

Forum|Forum|5 years ago
January 7, 2021
3 replies
21 views

Has anybody been able to get through to find out when the update will be released that will fix all the problems? I have been on hold for 32 minutes so far.

EasyACCT

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M

meridianlivestock

Level 2

I was on hold yesterday for 1.5 hrs first time and 1 the second time. Never got to talk to anyone. This is very frustrating since I need to do my payroll today. Has anybody heard anything about what is happening?

S

swancata

Level 2

I have been on hold now for 2 hrs and 15 minutes. I was wondering the same thing. The Federal ID number is not printing on the 940's and copy B of the clients W-2's prints all messed up.

S

swancata

Level 2

I'm assuming you have purchased the 2020/2021 version. You need to go and download the newest version. Here is a copy of the knowledge base article.

Download EasyACCT and Information Return System from My Account

SOLVED•by Intuit•EasyACCT•17•Updated November 12, 2020

Follow these steps to download programs:

Sign In to My Accountto access orders and links for downloading the program.
- If you do not have a login, select Create an Intuit Account.
Once logged in, the Dashboard will show products purchased.
Click Previous Years for download for prior years.
- If the download link does not appear for the product:
1. Use your browser options to Clear your Cache.
2. Close the browser and try again.
3. If applicable, update the browser you are currently using to access Intuit MyAccount.
  - Note: Google Chrome and Firefox work best for downloads.
Once the file is downloaded, select the Run option, to start product installation.

Additional Information:

The CD, if applicable, will be the first version only. Updates to the program must be performed using the normal Internet Update process or downloaded again from My Account.
EasyACCT Professional users will need to Download & Install the Information Return System separately.

Was this helpful?

No this did not help. We are running the latest 2020/2021 version and already did this