AR program

[scott10]

I been a user of Easy Acct since 1988. Each year i download the new version and wont have to worry about the next update until the following year. After 38 years of just having one or two updates,  I have experienced 5 updates in the past 3 months. My financial statement are totally out of balance. After hours is discovery, I located the problem to be mostly isolated to A/R module. When entering a AR invoice, it is debiting accounts receivable, crediting revenue, and a mysterious credit to cash. This is throwing my balance sheet out since there is a second credit entry.  The mysterious credit to cash is coming from the internal programing. Feels like a glitch in the matrix! There is no way to make a journal entry to correct the books. Very bizarre. I been waiting since January for them to fix the problem. Is there anyone experience a similar problem? 

[IntuitKate]

Hi @scott10 Thanks for bringing this to the Community and posting about this issue. This unexpected behavior has been reported to development for further review. Status updates will be provided via email.