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Good Afternoon stecpa,
The company that you are trying to open has been opened in a newer version than the one you have installed. Based on the message you posted, you are on the 2019/2020 EasyACCT, likely this company file has been opened and converted to the 2020/2021 EasyACCT. This means it can only be opened from the 2020/2021 EasyACCT program.
Thank you for your post in the Accountants Community!