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2019 Information Return System won't create a transmittal file

JamesLee
Level 1

Got the new 2019 Information Return System to help efile W2 and 1099 forms. Input all information and went to create transmittal file but everytime it freezes and shuts down the system. I got it to generate one time out of 7 attempts but even then it didn't produce a file that I could save anywhere to transmit.....

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1 Comment 1
George4Tacks
Level 15
You will need to contact support for help on this https://proconnect.intuit.com/community/help-articles/help/how-to-contact-easyacct-for-help/00/4965

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