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myralowe
Level 2
January 7, 2021
Question

when will EasyAcct fix the bugs

Has anybody been able to get through to find out when the update will be released that will fix all the problems?  I have been on hold for 32 minutes so far.

    This topic has been closed for replies.

    12 replies

    meridianlivestock
    Level 2
    January 7, 2021

    I was on hold yesterday for 1.5 hrs first time and 1 the second time.  Never got to talk to anyone.  This is very frustrating since I need to do my payroll today.  Has anybody heard anything about what is happening?

      swancata
      Level 2
      January 7, 2021

      I have been on hold now for 2 hrs and 15 minutes.  I was wondering the same thing.  The Federal ID number is not printing on the 940's and copy B of the clients W-2's prints all messed up.  

        JRay
        Level 2
        January 7, 2021

        You're lucky!  I can't even get a 940.

        Katrina McIntosh
        Level 2
        January 12, 2021

        At 32 minutes, you are a rookie!! This music plays in my sleep at this point.

        amelendez
        Level 5
        January 13, 2021

        Good Afternoon myralowe, 

        We are expecting the next update by the end of the week. 

        Thank you for your post in the Accountants Community!

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