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K
khanes
Level 1
January 5, 2021
Question

update 2021

  • January 5, 2021
  • 2 replies
  • 8 views

I HAVE THE EASYACCT UPDATE ON CD, READY TO INSTALL.  ONLY, MY CD DRIVER DRAWER IS NOT OPENING.  CAN I INSTALL THE UPDATE/NEW VERSION FROM THE INTERNET INSTEAD?  LONG-TIME EASYACCT USER IN A BIND. 

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2 replies

S
Steve123-
Level 2
January 5, 2021

Off topic - how long ago did they send the CD?  We've been waiting for nearly 12 weeks and no one can help us get the actual CD (we have the online update, but still need the CD we paid for).  Literally been on hold for almost TWO HOURS.

N
nickeypoo72
Level 6
January 5, 2021

We received our cd in the mail I believe a week or so before Christmas.  Hope yours arrives soon!  I wonder if all the shipping delays across the country with Christmas packages and the increase in online shopping affected delivery of them? 

JRC
JRC
Level 7
January 5, 2021

YES you can Install from the Website.. 

    O
    ovfs
    Level 2
    January 6, 2021

    where? all we can find is 2020

    JRC
    JRC
    Level 7
    January 6, 2021

    Find your Confirmation E-Mail and click on the link from there.

    Log In to your to your Intuit Account and select Products and Billing.

    From there you should be able to find it.

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