Tips no longer carrying through

For our company, it is only employees whose last names (IDs) are in the latter part of the alphabet. It is OK through the T's then the next employee, whose last name begins with W, and the remaining employees alphabetically, don't process correctly.  I even tested by entering fake new employees and by reinstating previously terminated employees, and they worked fine until the latter portion of the alphabet. I too have been having to enter the tip info again through the "review computed checks" screen, but that is cumbersome and the info gets wiped out if you have to go back and change something in the payroll computation area. I also wonder if this problem will affect reports needed later for quarterly and annual payroll tax forms, like W-2s. Intuit better get this figured out soon because this is a big issue when you have a restaurant with a lot of tipped employees!! 

Tarheel1 - my company is looking into the Drake payroll software, and possibly switching before the end of the year.  I hate to do that, would prefer to start January 1, but with all the software issues we are having with EasyACCT, this is getting ridiculous.  Like you, we have between 75-100 payroll clients, it's a disaster when I try to do anything with them.  I hope you find something that works for you as well.