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Level 3
January 6, 2026
Solved

Sales Journal

  • January 6, 2026
  • 3 replies
  • 3 views

I've used this software since the 90's and I've never seen anything remotely this F'd up with an update.  It's baffling how bad it is.  

Add to the items messed up - the sales journal is posting 2025 entries in the 2026 journal. 

 

 

Best answer by Trista

I agree.  This is bad. 

3 replies

Level 5
January 6, 2026

All of our sales journal entries for 2025 seem to have disappeared now.  I'm on hold.  Commenting here in hopes anyone has a resolution?

TristaAnswer
Level 3
January 6, 2026

I agree.  This is bad. 

Kathi_at_Intuit
Moderator
January 7, 2026

Hi @mjjjfisher Thank you for posting in the Community and for being a long-time customer. We appreciate you taking the time to share additional details regarding the Sales Journal behavior you are seeing. We are reviewing all items reported in the forums and giving them to the appropriate teams. 

We will continue to update the Community as more information becomes available. Thank you for your patience and for helping us track these items.

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.
Kathi_at_Intuit
Moderator
January 7, 2026

Hi @bigburg Thanks for sharing about the sales journal for 2025 seeming to have disappeard. We appreciate you posting about it here. We are reviewing all items reported in the forums and giving them to the appropriate teams. 

We will continue to update the Community as more information becomes available. Thank you for your patience and for helping us track these items.

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.
Kathi_at_Intuit
Moderator
January 15, 2026

Thank you for the continued feedback.

We have been reviewing all posts and threads regarding the 2025–2026 program to ensure feedback has been reviewed and all concerns captured.

Upcoming update post:

We will be publishing an outlining of what today’s update addresses. That post will serve as the central location for the latest information related to this release, and we will return to this thread to share the link once it is available.

Please centralize feedback:

Once the update post is live, we ask that you share what is working and what is not working directly on that post. Centralizing feedback will help ensure all concerns are captured as efficiently as possible.

Important note:

Today’s update will not resolve all outstanding issues, but it does move us one step closer.

We understand this has been a difficult and frustrating rollout, and we recognize the disruption this has caused. We appreciate your patience and the time you’ve taken to share your feedback. Please watch for the update post for the most current information.

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.