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powellrh1
Level 2
December 31, 2020
Question

Runtime error 75 when loading Easy Acctg Pro Series on one machine

  • December 31, 2020
  • 2 replies
  • 4 views

I was installing 2021 update via download from Intuit website.  One machine out of 7 gave runtime error at point in process when files were copying onto local machine (download worked, executed properly, etc).  I was thinking of totally uninstalling program on machine, and then trying install again; but was wondering if their might be a quicker fix.  Anybody had this problem?

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2 replies

IRonMaN
IRonMaN
Level 15
December 31, 2020

I would go with your original thinking of uninstall and reinstall.

Slava Ukraini!
    K
    Kellie K
    Level 3
    January 4, 2021

    For whatever reason my computer won't do this install unless I reboot in Safe Mode (make sure you select the one with Network).  Once I reboot in Safe Mode it installs just fine.  There is another way to install the software where you go into the REGEDIT and delete a file.

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