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Level 1
December 9, 2025
Question

Restore a client from server or jumpdrive

  • December 9, 2025
  • 1 reply
  • 0 views

After the last update I am unable to RESTORE from any location to my desktop computer. The default shows as the E drive (my server) but I cannot even browse to try from another source. It freezes, then shows as "not responding" with the circle, then start thru the files telling me I do not have access. I have to use Task Manager and close down EASYAcct to get out.

I have a laptop where the most recent update has not been made, and that one works correctly.

1 reply

Kathi_at_Intuit
Moderator
December 15, 2025

Hi Lucia, We wanted to check in. We see your case has not been assigned yet. We will keep an eye on it and again if you you hear from support before we followup, please let us know. Thanks! Kathi

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