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Level 4
June 17, 2022
Question

New update not working?

  • June 17, 2022
  • 2 replies
  • 4 views

Has anyone made the the new update from this week work?  It says it was the fix for the 941s, which would be nice to have before we have to start our quarterly reports, but the download just gets to 2,455 K remaining and then fails every single time.  Tried the regular update, internet update, running as an administrator..... nothing seems to be working.

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2 replies

JRC
Level 7
June 20, 2022

Are you asking on Update 2021.3.05 - Jun 16?

I updated my computer with no problems.

Didn't see any info on 941 changes or fixes. Only State tax changes to AK, UT and LA.

Level 2
June 22, 2022

I did not update yet, but another employee did.  When she tried to run payroll on a client, one employee wouldn't show up on the Review Computed Check screen or the Check Register. Another employee kept showing with a different employee's id number (not always the same one). Tried running the payroll on my (NOT updated) computer and everything worked fine. So now I don't want to update and she has to run payroll on my computer. Anyone else having problems after updating??

Level 6
June 22, 2022

I am having issues with the Louisiana tax tables after the update!  Not showing the formulas correct and not calculating correctly.  I never do the updates until a month or so after they show up to see if anyone else is having problems on here.  😞  Looks like I didn't wait long enough for this one though.