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Level 3
January 7, 2026
Question

EASYACCT software

  • January 7, 2026
  • 12 replies
  • 2 views

How many of us feel like we have been lied to and stolen from.  I was told last week there would be an update on 01/08 to fix the issues.  I was told today that there would be not update and that maybe there would be an update next week.  Please explain to me how am I supposed to be able to process correct information?  

How many of us are starting to get quotes from other software companies?  I have two phone calls scheduled tomorrow.

As for the update last week to fix the payroll issues, it did not work.  I have been trying to input a client's after-the-fact payroll since 7:45 am.  The system is so slow, I am 4 hours in and only half way through.  

Nearly twenty years of being with EasyAcct and I now feel like I need to hire a divorce attorney.

12 replies

Level 3
January 12, 2026

Definitely something to consider for next year (again). I can tell you that I had trouble with Manual Processing too. Here is how I managed to get payroll in: Put in first employee and hit Next, where you will then "sit and spin" indefinitely. Give up and close Manual Processing. Then reopen Manual Processing. You wouldn't think it saved the first employee, but when you go back in, you'll see it did - hit Next and the record you just gave up on will be there. Hit Next again to put in the second employee, where it may repeat the sit and spin. You may have to go through entire Close and reopen process again, but eventually it should let you advance to the next screen for the next employee. From there it should work (hopefully). Of course, check your Payroll Journal report carefully. Doesn't inspire much confidence in the product or results, but it gets you through.

Level 3
January 12, 2026

Thank you for this information.

If you would send me your email, I will copy you on what Intuit responded to my formal complaint.

Luis R [Last name remove by Moderator]

[Email address removed by Moderator]

Level 3
January 22, 2026

My W2 print issues were resolved with last update...................BUT....I had to move my data files,   uninstall the program,  reinstall the program...and now get zeroes on my W2 and W3.  Still print issues with X W Z.....but can print CORRECT w2s.