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Level 3
Dec 12, 2024 4:25 PM UTC
Question

EasyAcct sign in

So I downloaded the software.  Opened it up, got the sign on screen and it sent me a code on my phone, then it said "In order to use Intuit Link & eSignature, you need to set up your online account-it takes less than a minute!"  So I hit "OK" and then it lists my company name and then I hit "Add and Connect"  and then it says "Unable to validate you online credentials"  (please try again later).  So is there just a temporary issue with them, or do I have something wrong?

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14 replies

IRonMaN
Level 15
Dec 12, 2024 4:40 PM UTC

You say EasyAcct and then mentioned Link and esignature.  What softwares did you actually purchase?

Slava Ukraini!
Jim B2Author
Level 3
Dec 12, 2024 4:49 PM UTC

Easy Acct Professional (2024/2025)   Same one I've used for what seems like 30 years.  The "Intuit Link and eSignature threw me as well. But I kept following the "prompts"

IRonMaN
Level 15
Dec 12, 2024 4:57 PM UTC

Are you able to open your EasyAcct program?

Slava Ukraini!
Level 2
Dec 17, 2024 7:45 PM UTC

Jim B2,

We have the exact same issue for all of our staff. This is the first year Easy/IRS have requested credentials to login. Hopefully they remove the requirement in the near future.

Level 3
Dec 27, 2024 5:24 PM UTC

SO what happens if the internet is down?  You can't use the EasyACCT software? 

Level 3
Dec 30, 2024 7:35 PM UTC

You can sign in "offline" with your intuit login. However, the real issue depends on where you store your database. If it is on a Server, you would not have access to it. If it is on the C: drive of your computer then you will have access to that data.

Level 3
Jan 2, 2025 5:11 PM UTC

If intuit does not take the password **bleep** off, then I am done.  Used this system for 25 years.  940 was late to be used for 24 of them.  The finally addressed that with the angry threat of users.

Now the issue is the wrong year on the W3. 

Be careful.