Level 1

Question

Download Error Message

Forum|Forum|1 year ago
January 2, 2025
4 replies
0 views

I downloaded the EasyAcct program and got the following error message, "unable to get the instance of EADotnetintegration.FactoryClass because file not found: Intuit.CLRBridge.dll". I tried downloading 2 more times with the same result. Has anyone else run into this problem? Any Ideas?

EasyACCT

D

D_C

Level 2

I am getting the same message. How do I resolve this issue?

C

CardinalBBFan

Level 3

My IT guy came in, did a few minutes of research, installed a Pro Series software, and fixed. Took him about 30 minutes.

C

CardinalBBFan

Level 3

Little different but unable to finish install - PTG.Lacerte.RemoteConfiguration.RemoteConfigurationinit, because File not found: Intuit.CLRBridge.dll

Kathi_at_Intuit

Moderator

Hi @CardinalBBFan Thanks for posting in the Community about being unable to finish the install. We would reach out to EasyACCT Support. They will be able to assist with this and be able to give program updates.

**Say Thanks by clicking the thumb icon in a post **Click "Best Answer" to mark the post that answers your question.

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CardinalBBFan

Level 3

I spent almost 4 hours on this Monday. I spent 3 1/2 hours today on the phone with EasyAcct support and no, they could not figure it out. Another 45 minutes on the phone with my IT guy and now I have to get another IT person out here tomorrow to try again. This program cost way too much to have to deal with this. It's now 2 weeks til W-2's and 1099's and I'm no further then I was two weeks ago. Totally unacceptable.

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CardinalBBFan

Level 3

Did you get any resolution yet? I worked on this for hours Monday. Spent 3.5 hours on phone with Support today. No solution. They don't know. Where do you go when Support can't help? I can see the "missing" file on my File Explorer, but EasyAcct can't see it. ?????

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BobT

Level 2

Were you able to get this issue resolved? We are getting the same message. Thank you!

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CardinalBBFan

Level 3

IT came in Friday and did a little research. Found a fix by installing some Pro Series software. No more error message. Took him about 30 minutes to fix this issue.

B

Benchmark Computers

Level 2

That may sound completely nuts, but we resolved this issue by installing LibreOffice for Windows. Our assumption is that there was a Core Dependency for LibreOffice that was installed that is also a dependency for EasyACCT. Our best guess is it is related to Java, and that the Amazon Corretto install was missing something that was needed.

Pretty ridiculous that this doesn't install correctly, and there are no forums to correctly address this.

E

ExpressIT

Level 2

Yup! Installed LibreOffice and the issue went away. Thanks for posting! Avoided having to call Intuit support.

Thanks!

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