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kpoynorcpa
Level 2
January 6, 2026
Question

Back & Restore

  • January 6, 2026
  • 2 replies
  • 0 views

I submitted a  point regarding the backup and restore function of the 2025-2026 EasyAcct version as not working.  The same is true for trying to move and/or copy the forms to another drive and then retrieve the file back to the original file.  That was not a problem in the 2024-2025 and earlier versions.  Someone did not properly test those functions before the release of the 2025-2026 version.

    2 replies

    Kathi_at_Intuit
    Kathi_at_IntuitModerator
    Moderator
    January 13, 2026

    Hi @kpoynorcpa  Thank you for taking the time to post this in the Community. We are reviewing all Community posts to ensure the concerns being raised have been, or are being, communicated to our development team for review.

    As fixes are released, we will continue to update the community.

    **Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.
    B
    bigburg
    Level 5
    January 15, 2026

    Some of ours will copy some will not, some will copy to a brand new directory just not a directory it has been in before.Some will back up and some will not.  I'm at a loss

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