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Level 4
Dec 29, 2023 5:35 PM UTC
Question

940

I received the update that has the 940 forms. Does it work for anyone else? I tried just to see what the CRA amount would be and says the form is still not available, yet the update said it was.

This topic has been closed for replies.

8 replies

Level 6
Dec 29, 2023 11:04 PM UTC

I had the same problem too.  Hopefully maybe next week they'll update it... hopefully... 

Level 2
Dec 30, 2023 5:39 PM UTC

I'm having same problem!

Level 3
Jan 2, 2024 9:32 PM UTC

I have same issue---was on phone with support for 2.5 hours.  No resolution

JRC
Level 7
Jan 5, 2024 9:43 PM UTC

01/05/24 still no 940 for 2023.

Level 2
Jan 7, 2024 7:12 PM UTC

I had the same problem with the 940 not being available when the update declared it was.

I did not have time to deal with hours on the phone so I tried Information System and was able

to use it there.

Level 2
Jan 10, 2024 9:09 PM UTC

We still cannot access Form 940.  Can anybody else?  We have downloaded the most current version.

Level 6
Jan 10, 2024 9:20 PM UTC

Nope.  We've been doing all of ours manually.  EasyACCT never releases this form in a timely manner 😞

Troese
Level 5
Jan 10, 2024 9:35 PM UTC

01/10/24 still no 940 for 2023.  Even though the 2023.2.01 version was to have the 940 & 944 forms available.