Level 6

Question

2020 01-10 update- 940 efile error code 17

Forum|Forum|6 years ago
January 10, 2020
4 replies
10 views

I just ran an update and while the 941 did efile successfully, i received error code 17 when trying to efile the 940. Anyone else have issues with this?

EasyACCT

This topic has been closed for replies.

Z

zhwzhw

Level 2

me too.

J

jmnedrig

Level 3

Did anyone call into customer support regarding this issue?

vscpanmAuthor

Level 6

I have not. I didn't have time to wait on hold for over an hour. The transmittal print-issue for W-2s and 1099s also has not been resolved. I tried the email support thru HELP and had no luck. I'll try to call now. This is so stressful.

vscpanmAuthor

Level 6

Ok, just called. They are aware of the 940 non-filing issue. Nothing said about the transmittal print issue out of IRS system. wait time is still over an hour. hung up.

B

bigburg

Level 5

I updated and still can't file 941 electronically. I get an error message 429: ActiveX component can't create object

D

Dianna

Level 4

Valerieb I had the same error message and so I restarted my computer again and then opened EASYAcct again and then went to E-file 941 again and it was successful that time. Hopefully restarting will work for you too.

B

bigburg

Level 5

thank you, I will try that... so frustrating

D

DLR

Level 3

After the latest update, I was successful in e-filing the 941 but not the 940. I will proceed with the 940 being a paper return. I had hoped they would work on this over the weekend and get us a new update to fix the 940. SMH.

vscpanmAuthor

Level 6

tried reinstalling. 940 still doesn't efile. I am still also having trouble creating the transmittal files from the IRS system. I click create and print for the transmittal and it closes the program. When I reopen, the created file appears but how can I be sure that it is correct? This is very messy this year. So frustrated. On hold as I type, wait time is now 35 minutes as opposed to over an hour.

J

jmnedrig

Level 3

Please keep us updated as I am having those same problems!!

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