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JKenV
Level 3
January 7, 2020
Question

2020 01 07 EasyAcct update efiling issues

Anyone else having issues efiling 941 or 940s after todays update?

    This topic has been closed for replies.

    14 replies

    JKenVAuthor
    Level 3
    January 7, 2020

    Known issue. Tech support working on it.

    Julie2
    Level 4
    January 8, 2020

    When are they going to get it fixed?  I still cannot efile my 941's or 940's.

      JKenVAuthor
      Level 3
      January 8, 2020

      Did not give a time other than hopefully a couple of days.

      DLR
      Level 3
      January 9, 2020

      I hate there is an issue but at least it is on their side and not mine.

      JennyT
      Level 3
      January 9, 2020

      I wish they would give us a time it will be fixed.  It's been 3 days since the error happen. 

      Julie2
      Level 4
      January 10, 2020

      Exactly, I keep checking and checking and checking and nothing.  I am getting pretty frustrated about it.  This is the only thing holding me up from giving my clients their W-2's.

      JKenVAuthor
      Level 3
      January 10, 2020

      We are processing around the efiling of the 940.  941 is working fine and with paper copy of 940 in file and electronic file creation for w-2 seems to have no issues and are being accepted by BSO.  We are delivering the paper employee copies.  We will efile the 940 when issues are resolved.  

      JennyT
      Level 3
      January 10, 2020

      I have not received an update yet.  I see several that have received it but I just check and no update has come out yet. I have checked for updates also and there is not a new one.

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