Level 3

Question

2025-2026 Update Bugs

Forum|Forum|7 months ago
December 10, 2025
6 replies
122 views

After installing the 2025-2026 EasyACCT update, as I opened each company it took an extended amount of time to convert the files (20 minutes or longer). When I opened an updated company, my computer was extremely slow, We lost the decimal places on statements, my mouse cursor would not stop spinning. After waiting on hold forever, Tech support assisted me in reverting back to the 2024 version. For the price of this software, I expect better. When I asked if I would be notified when the bugs in the update were fixed, the reply was probably not. Unacceptable Intuit!

EasyACCT

N

nickeypoo72

Level 6

I can't believe there have been this many varied issues with a new year's program roll out! 😞 I've been using this program over 30 years and this may be the worst I've seen so far. Hope they get it fixed ASAP! In the meantime, we'll be using the old version until someone comments things are working smoothly!

V

VPMgmtMikeAuthor

Level 3

Agreed!

Kathi_at_Intuit

Moderator

Hi @DividoAcct Thank you for sharing your experience with the update. We understand how important year-end processing is and how challenging it can be when the software doesn’t perform as expected. The development team is aware of the concerns reported with the 2025 release and is actively working toward a resolution. You will be notified when a fix becomes available.

We also appreciate you pointing out the concern about others installing the update without knowing the current limitations. That feedback has been shared with the appropriate teams.

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D

DividoAcct

Level 3

Completely unacceptable! We too updated to the 2025 two weeks ago and had the same issues so we lost three days of data and returned to the 2024. Sadly with the year end approaching the 2024 doesn't offer us the W2's etc. Tech support told me that it's possible that they wont have it fixed any time soon. Even worse is that they still have it available to upload so many are doing so without knowing what we know.

T

TScott1

Level 3

Does EasyAcct Professional 2024/2025 version not allow the 2025 W2s & 1099 info to transfer to the 2025 Info Return System?

Kathi_at_Intuit

Moderator

Hi @TScott1 Great to see you in the community and thanks for posting. Here is a helpful article about transferring, it states the transfer from EasyACCT to Info Return System only works if you are on the same version in both programs.

How to transfer forms 1099, W2, 940 and 941 from EasyACCT to the Information Return System

If you need further assistance with this please reach out to EasyACCT Support. They will be able to help with this.

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M

Mark398

Level 2

Will there be an update instead of rolling back?

Kathi_at_Intuit

Moderator

Hi @Mark398 Welcome to the Community and thanks for posting! Our development team has been releasing updates to fix concerns in the 2025/2026 program. If you need further assistance with the program we recommend reaching out to EasyACCT Support.

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IntuitSuzi

Moderator

Hello, all!

There is a new release of EasyACCT available. Update to the latest version:

https://accountants.intuit.com/support/en-us/help-article/update-products/check-version-easyacct/L05...

For those using Hosted, the update will be available this upcoming weekend.

A

Alicante06

Level 3

Status Update — Latest EasyACCT Release Installed / Bank Reconciliation Issue Still Unresolved

For visibility and record-keeping:

I received notification today of a new EasyACCT release and have updated to the latest available version. After updating, I can confirm that the bank reconciliation issue remains unchanged.

Specifically, prior-year reconciliation data (outstanding checks and deposits, uncleared items, and cleared transactions) still does not carry forward, leaving the bank reconciliation incomplete and inaccurate. This issue has now remained unresolved since it was first reported on 12/12/25.

This confirms that the most recent release does not address this blocking defect. Given the duration of the issue and its impact on core accounting functionality, further clarification on escalation status, prioritization, or targeted resolution sequencing is increasingly important for planning purposes.

If other users have updated to the latest release and are seeing the same result, please confirm here for visibility.

Thank you.

R

robert-bly

Level 3

I downloaded the program today. Had the same issue with the bank reconciliation.

A

awh

Level 3

Will all date entered since the download revert also, or will there be data loss?

A

awh

Level 3

Ignore that. I found the answer. It would have been helpful if Intuit had pulled the update when it realized there were serious issues. We updated this week - unfortunately. Do we have an estimated repair date?

Kathi_at_Intuit

Moderator

Hello All,

Thank you for sharing the details in the Community. We hear the concern that it would have been helpful to pause or pull the update once problems were identified, and that feedback has been shared with the appropriate team for review.

While some concerns have been addressed, we recognize there are still items that need to be resolved. Your continued input on what is working and what is not is helpful, and we appreciate everyone continuing to speak up so these issues remain visible and known. We will continue posting updates directly in the community threads.

At this time, we do not have an estimated timeline for all fixes. However, the most recent release (Version 2025.2.01) included the following updates:

• 2026 Tax Tables and Form W-2
• Enter Transaction screen issue where the amount disappears when tabbing to the Open Manual Payroll Entry screen from the Reference cell
• A/P invoices dated on the first or last day of the month not appearing on the AP GL Distribution report
• Ability to delete employees from the Employee Information screen
• Earnings Report filter excluding valid employees
• Bank Reconciliation showing the period in the Payee/Description field
• New Vendor Account Number not saving or displaying when created via the transaction entry flow
• Automatic invoices not calculating
• A/P automatic invoices not generating and displaying an error message
• Earnings record and Employee Information not matching the Payroll Journal

Please continue to bring forward concerns. Every item raised is shared with our support and development teams for review. Your feedback truly matters and helps guide where focus is needed most.

If you are still experiencing any of the items listed above after installing Version 2025.2.01, please contact EasyACCT Support so they can take a closer look with you.

Thank you again for your patience, honesty, and for continuing to speak up. We know this has been a difficult rollout, and we genuinely appreciate you hanging in there while we work to get the necessary fixes in place.

Kathi

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Kathi_at_Intuit

Moderator

Hello All,

You are welcome for the updates, and we appreciate and thank everyone for taking the time to share both what is working and where frustrations remain. We understand this has been a difficult and frustrating rollout. We have reviewed this forum and gathered all feedback shared to help ensure nothing is falling through the cracks. All concerns raised have been provided to the appropriate Support and Development teams.

Updates are being delivered in releases, and there is not a single milestone where everything is addressed at once. As fixes and changes are released, we will continue updating this thread with what is included so that anyone who comes across the discussion later can easily see what has been resolved.

If anyone is experiencing freezing, one step that may help is moving the company file to a different location and testing again. Any new posts in this thread will also be reviewed to make sure each concern is known and tracked. We will continue to monitor everything closely.

Thank you again for sharing detailed feedback and ongoing observations.

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S

suetax

Level 3

I just discovered another issue with Accounts Receivable. I just entered some payments and it posts the payment under the correct client in customer information with the correct payment advice # and date. When I print the payment advice, it lists a different client and a different date, but the payment advice #, invoices paid and the amounts are correct. When I try to print a transaction register for the payments posted, it says "No records exist for this range". I entered the date that was used to post the payments which is showing up correctly under the customer information but when I try to print a transaction register it says no records exist. I printed a Detailed Aged Receivable Listing and the invoices that were paid were taken off like they should be.

I am also having trouble closing 2 different clients for year 2025. So far these are the only 2 that I have had issues with when closing the books for 2025. I get an error message when I am closing the General Ledger that says "Unable to close the General Ledger module with a year-end date of 12/31/24. Before proceeding you must first close the following modules. The current year-end dates for the modules are: A/P Year-end date 12/31/23" I went to the screen to close the A/P and it says "Last Vendor Year-end Close: 12/31/25", if I close this it will put me in 2027 and I want in 2026. How can I get it to let me close the General Ledger for 2025 so I can enter 2026 transactions?

D

DividoAcct

Level 3

Suetax,

I haven't even attempted to close 2025 yet because my A/R GL distribution is showing "No records exist" for December and the entire year. I was trying to close out my December before closing out the year, but I can't do that. I spent 4 hours on the phone with them last Friday and another 2 on hold on Monday before speaking with someone. Right now I have had to figure up my payroll the old fashioned way and hand write checks until I can close out 2025 and start 2026. I'm completely frustrated and angry that this company can't get this problem fixed in a timely manner! This makes so much more work for all of us to endure and they need to pay for that! I will make it my mission to not let them get off the hook for this one.

I agree!

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