when will EasyAcct fix the bugs

Forum|Forum|5 years ago
January 7, 2021
12 replies
42 views

Has anybody been able to get through to find out when the update will be released that will fix all the problems? I have been on hold for 32 minutes so far.

EasyACCT

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M

meridianlivestock

Level 2

I was on hold yesterday for 1.5 hrs first time and 1 the second time. Never got to talk to anyone. This is very frustrating since I need to do my payroll today. Has anybody heard anything about what is happening?

S

swancata

Level 2

I have been on hold now for 2 hrs and 15 minutes. I was wondering the same thing. The Federal ID number is not printing on the 940's and copy B of the clients W-2's prints all messed up.

A

amelendez

Level 5

Running version 2019.3.11 which was the most recent available. On hold for 5 hours and somebody from Lacerte picked up who was useless.

@myralowe This version is the latest for the 19/20 EasyACCT program. We will need to install the 20/21 EasyACCT to ensure you receive the next update that will correct the missing EIN on Form 940 and printing issues on Form W-2.

K

Katrina McIntosh

Level 2

At 32 minutes, you are a rookie!! This music plays in my sleep at this point.

A

amelendez

Level 5

Good Afternoon myralowe,

We are expecting the next update by the end of the week.

Thank you for your post in the Accountants Community!