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F
FRANCISCO1
Level 2
January 8, 2025
Question

renew software

  • January 8, 2025
  • 1 reply
  • 1 view

I paid for the renewal of my software, but it does not appear on the dashboard.

This topic has been closed for replies.

1 reply

IRonMaN
IRonMaN
Level 15
January 8, 2025

Did your payment clear the bank?

Slava Ukraini!
F
FRANCISCO1Author
Level 2
January 8, 2025

WAS TODAY!! YES

IRonMaN
IRonMaN
Level 15
January 8, 2025

Somebody else mentioned that yesterday but they didn't mention if their payment had cleared.  I would try downloading the software through your 2023 program (click help at the top of your program and then select download next year's program).  If that doesn't work, you probably are going to need to call support.

Slava Ukraini!
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