First Check of Payroll

[nickdrake]

Does anyone else still have the problem of when you enter after the fact payroll you have to go out of the client after the first check is put in? I hope I am explaining this clearly enough, but when I put payroll in I & I go to hit F10 or F9 to go to the next or previous, the payroll sits there & does nothing. I even hit next in the payroll entry screen & still nothing. I have to return to the enter transaction screen & sometimes return to the client listing & sometimes even have to go out of EasyAcct altogether before it'll go to the next paycheck. This has been a problem with EA for awhile now & I think it fell through the cracks of getting taken care of. Can anyone else confirm they are having these problems & if you fixed it then how? Other than having to do what I stated above. Once you do the fix the first time, then after that it works just like it's supposed to. 

[DPA]

Yes, we have been having that problem.

[DPA]

Now when I try to pull up the first check EA crashes

[nickdrake]

Yes..mine has done that a few times as well. Kathi..can you have the techs take a look at this please!

[Kathi_at_Intuit]

Hi @nickdrake thanks for reaching out and bringing this to our attention. We are looking into this and will post an update once we have one. 

[jonduboise]

It will occasionally delete all data if you look at a prior entered check especially if you switch between companies frequently.

[Binh Dieu1]

i have the same issue.

and i would like to remind every firm. When you create the 941 Report, make sure you check every single check again, again.................................................and again....

i cut the check for one of my client for 4.2026. check date was on 4/7/2026 and this check went to my 2.2026. i noticed this issue when i ran the 941 report. 

[Kathi_at_Intuit]

Hi @nickdrake Support tested this on several files and they are not able to duplicate it or the crashing that @DPA is experiencing. If you are both still having an issue, after installing the latest update, we would reach out to EasyACCT Support.