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  • Created with Sketch. It is being reported that major internet and cell service providers Verizon, ATt&T, T-Mobile, as well as some smaller local providers are experiencing a massive outage across the United States. This will impact our tax programs in regards to customer receiving MFA codes, as well as messages indicating the product is not connected to the Internet.
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    EASY Acct form 940

    vscpanm
    Level 5

    the form 940 is printing with no FEIN on page 1. Any answers as to why?

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    1 Solution

    Accepted Solutions
    IntuitAngee
    Employee
    Employee

    Good Afternoon vscpanm,

    This is a known issue to be resolve with the next update, we are expecting that update by the end of the week.

    Thank you for your post in the Accountants Community!

    View solution in original post

    8 Comments 8
    IRonMaN
    Level 15

    "Any answers as to why?"

    I believe they have a bug in the program.  It's probably going to be a time saver to manually write in the number rather than spending 4 hours trying to call support.


    Slava Ukraini!
    vscpanm
    Level 5

    Hey Ironman. That's what I'm thinking but I really do not like when the software does not work correctly, especially when I efile those reports. I want them to calculate and print correctly. 

    IRonMaN
    Level 15

    "I want them to calculate and print correctly"

    Everybody does, but sometimes we don't have that luxury with Intuit.  If you are feeling brave and/or lucky, you could give support a call since Intuit doesn't really have any support for EasyAcct products on this forum.


    Slava Ukraini!
    IntuitAngee
    Employee
    Employee

    Good Afternoon vscpanm,

    This is a known issue to be resolve with the next update, we are expecting that update by the end of the week.

    Thank you for your post in the Accountants Community!

    wjgutcpa
    Level 4

    Is the update coming out on time per the schedule (today) or is it delayed?

    0 Cheers
    IRonMaN
    Level 15

    They just keep saying this week, which to me could be anywhere from today until Sunday - at least according to my ACME calendar.


    Slava Ukraini!
    0 Cheers
    wjgutcpa
    Level 4

    🙄

    0 Cheers
    IntuitAngee
    Employee
    Employee

    The update is now live. From within your program go to System > Update via internet to install it.