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M
marlet1591
Level 2
July 19, 2020
Question

.01 cent difference on balances?

  • July 19, 2020
  • 2 replies
  • 9 views

I been having problems with the balances . .01 cent.  I would like to know how fix this problem.

This topic has been closed for replies.

2 replies

D
DLR
Level 3
July 20, 2020

Per their recorded message it will be in the next release but no release date is given. 

    M
    mattcpagigem
    Level 2
    July 28, 2020

    I am having the same issue all also have Financial Statements to get to my clients.  When can we expect the update?

    D
    DLR
    Level 3
    July 28, 2020

    I called last Friday and was told they did not have a date.  They are working on it and once it has been resolved an update will be posted.  You can run a cumulative general ledger for the period and it is correct but the financial statements I run show an out of balance on the balance sheet.  I have issued a few statements and tell the client it is a known issue with the software and they are working on it.

    R
    rebeccachohon
    Level 2
    July 20, 2020

    when can we expect an update to this .01 cent difference on balances?  We have financials that need to get out to our clients let alone quarterly reports which the penny has effected the 941 quarterly report as well.

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