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L
lucrecia
Level 5
January 23, 2024

1 error but no error

  • January 23, 2024
  • 2 replies
  • 55 views

why is proseries showing 1 error when theres actually no error? 

    This topic has been closed for replies.

    2 replies

    dkh
    dkh
    Level 15
    January 23, 2024

    So when you click on the yellow triangle Error icon nothing comes up ?

    Is it possibly because one of the forms in the return is not Final  ?

      L
      lucreciaAuthor
      Level 5
      January 24, 2024

      On the Federal Final Review just shows 1 error but the bottom error checker shows green. Maybe your right one of the forms are not final or maybe its just too early to efile..

        L
        lucreciaAuthor
        Level 5
        January 25, 2024

        Found the problem. Check the box showing your PTIN is verified correct. Zero errors now. The software doesn't lead you there. You have to find it. I like complicated puzzles. 


        Thank you so much! I was going crazy over this. I appreciate your help.🙏

          L
          lferonti
          Level 3
          January 29, 2024

          Thanks for posting this.  I had updated and rebooted and still an error.  Thanks again proseries for wasting my time.

          J
          Judy A
          Level 4
          January 29, 2024

          repair your updates in Tools Hub.....finally fixed mine and I was able to E-file 

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