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PATAX
Level 12
April 2, 2023

Different Years, Same Clowns

  • April 2, 2023
  • 10 replies
  • 21 views

Year after year the same clowns. They forget a 1099 R form or maybe the Social Security form. They forget forms from the brokers or information about their rental property . They can't remember if they paid all the estimates. Year after year you can't finish the return and have to request information. But God forbid if you charge them an extra $5 for the extra work they start hyperventilating.🤡👎

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10 replies

dascpa
Level 11
April 2, 2023

I have over 100 waiting on information.  Will I get it in time?  Who knows.  Should I suggest an extension - on my no, they freak out.  But the worst is the amount of returns I've had to redo after completion because they forgot this form or that.  

Level 4
April 2, 2023

My engagement letters stipulate I can extend their returns at my own discretion and that failure to respond to a request within 2 weeks by the emails we log at time of the engagement letter or if I perceive that have lied to me allow me to withdraw without penalty.  Most returns are paid at the same time the client gets the returns (with EFILE/COPY watermarks, I do use them and I know many professionals do not like them.) I never pursue deadbeats legally. I have long since stopped worrying about the time lost on a partially-completed return. I lose < 1 return / year after instituting these policies ten years ago.

dascpa
Level 11
April 2, 2023

All well and good but my clients wouldn't read an engagement letter. They can't even take the time to open their mail with W-2's and 1099's. 

IRonMaN
Level 15
April 2, 2023

My most common one this year is a 1099S.  That’s it.  No mention on what we sold or its cost.  Just a 1099S.  It’s a tax form so they knew I would need it🙄

Slava Ukraini!
Intuit Community Champion
April 2, 2023

@PATAX wrote:

Year after year the same clowns. They forget a 1099 R form or maybe the Social Security form. They forget forms from the brokers or information about their rental property . They can't remember if they paid all the estimates. Year after year you can't finish the return and have to request information. But God forbid if you charge them an extra $5 for the extra work they start hyperventilating.🤡👎


Same same.....its not like its one form, its multiple. Its like cmon man, this is not your first rodeo. Put some freakin thought behind this. 

Skylane
Intuit Community Champion
April 2, 2023

Seems like this is an annual rant….. there’s a 1099s in your paperwork for 570k and a 1099R for 50k (of course early dist)…. let me guess.. You sold your 2 family that you bought in 2001 for 200k, cashed in your 401k and used all the money to buy new 1 family home? Neither the realtor or attorney mentioned that you may owe some taxes? … this isn’t going to end well….

If at first you don’t succeed…..find a workaround
Level 10
April 2, 2023

You are not obligated to invite them back....

IRonMaN
Level 15
April 2, 2023

But tax season is one big circus.  You can't have a circus without clowns.

Slava Ukraini!
Level 3
April 2, 2023

I'm with JWM. I don't deal with unresponsive clients. No engagement letter signed and returned? No tax return prepared by me. Not all information included, even when specifically asked? No tax return prepared by me. Life is too short....

 

abctax55
Level 15
April 2, 2023

They forget to put the 'form' in their paperwork.

**Email them 'I need xx Form'

They respond 'I thought it was in there'.

** Three sets of eyes (I wear glasses 😉 have looked for it, and it IS not there.

Are you sure?

** Do you want to be fired (in my mind..).   Yes, I'm sure.

(wait for it)

A day later, here comes the form.  The ORIGINAL.

 

 

HumanKind... Be Both
IRonMaN
Level 15
April 2, 2023

As I've said before, we all have the same clients (with maybe the exception of a couple of folks here), only their names have been changed.  I always remember when I first started out and an IRS collection agent came to visit our office.  My boss was going to bat for a couple of delinquent clients and he had some great sob stories for the collection agent.  My boss got about three words out when the collection agent just raised his hand and said - "Jim, you start the story and I'll finish it ---------- I've heard them all".  It's kinda the same thing with the client stories you see here.

Slava Ukraini!
abctax55
Level 15
April 2, 2023

Jeff, that's always comforting to hear.  This time of year, I feel persecuted 😂

How is Scout doing?

HumanKind... Be Both
dkh
Level 15
April 2, 2023

My favorite clowns:   

complete the organizer - check yes on sold real estate but send no documents.  Most say not sure what I needed..... duh! maybe a phone call would have cleared that up BEFORE you brought me your paperwork. 

Child born in 2022 - no social security number provided   no explanation why not    Have to waste my time calling to get the answer

Client that turned in Estimated tax payment worksheet with check number/date missing for one payment AND that voucher attached.    However, totally positive they made that payment.   

 

IRonMaN
Level 15
April 2, 2023

"Child born in 2022"

Count your blessings, at least they told you.  We have had a couple of times where they didn't even mention a kid, even though the prior year we thought they were expecting one in the new year.

Slava Ukraini!
Level 4
April 2, 2023

Oh yes, had that one last year

Client: why didn't you calculate my child tax credit?!

Me: You have children to report?

Client: Of course I do. It's in the organizer.

Me: I only see that you mention one was born a couple months ago in February ...

Client: Well what do you think I am talking about?

Me: (sigh). We are filing a 2021 tax return. The child was born in 2022.

Client: Yeah, but I haven't filed the return yet. I want to claim him.

Gotcha.

BobKamman
Level 15
April 2, 2023

American democracy relies on voluntary compliance.  Without the docility of most taxpayers, the Pentagon would not have the funds to buy a $9,341 Wexford leather club chair.  And voluntary compliance relies on the availability of enough tax preparers who open their doors to everyone, even those who are carrying guns, viruses, or grudges against the government.  Those of us who are able to screen our clientele and avoid the sociopaths or mentally challenged, should be thankful that others serve them so we don't have to.  

dkh
Level 15
April 2, 2023

"Those of us who are able to screen our clientele and avoid the sociopaths or mentally challenged, should be thankful that others serve them so we don't have to.  "

When I used to accept new clients, I only accepted news clients that were referred by current clients or an immediate relative.   So I took on a brother of a client. First time we met, he verbalized to me he had anger issues/PTSD so I better not p!ss him off.    He scared me.  After that appointment with him I brought a gun to the office.   He's no longer a client and no I didn't shoot him.

PATAX
PATAXAuthor
Level 12
April 2, 2023

@dkh same thing here. I don't take clients out of the blue. Only referrals and then I try to look into their background. If I'm too busy I don't take anyone. If I get a kook like that one that you had and he tries to pull that s*** with me, I'll leave the office and then open up the gate. He'll get a nice welcome from Heidi. 😉🐕 just joking, I wouldn't want Heidi catching rabies from that clown.

IRonMaN
Level 15
April 2, 2023

Just for the record, I just opened up another client envelope with a 1099S.  No notes, no nothing, but there is another 1099S staring at me.😬

Slava Ukraini!
Level 8
April 3, 2023

This might help you with the clowns. I have rules

Do not give me documents until you have all that I need together. Use the checklist I have provided to insure that nothing is overlooked. I don't take documents piecemeal. Returns are completed on a first received first done basis. I will contact you if I have any questions. I don't do your records keeping for you. Complete the worksheets I have provided. Don't send any receipts or invoices unless asked for.

There are others but this is the start of my process. My clients have been well-trained, over the years. I don't use any of questionaires or checklists the program provided. They are not specific enough. I have created a set, of which, I provide to the client based on their specific tax needs.

I am considering writing a manual on how to set up and run a tax business.

Can hardly wait to see IronMan's post on this one.

abctax55
Level 15
April 3, 2023

Be sure that manual includes instructions on depreciation schedules.   /S

HumanKind... Be Both