How to resolve a form 2555 error message resulting from a recent Proseries software update

Any update yet? I lost some clients already since I can't efile their tax return on time to get their stimulus payment direct deposited. 

Same problem here. Error states "must enter foreign address" on 2555 "entries on foreign earned income worksheet".

Can't find any entry on the worksheet. The taxpayer isn't claiming the exclusion and doesn't have foreign earned income.

Tried deleting 2555 and error immediately comes back. Program won't allow me to efile.

The only foreign income on the return is a small amount for foreign tax credit Form 1116.

Please let me know if there is a work around or update to fix this.

Thanks

Gary Petrash [email address removed]

There are several posts. It appears the solution is to simply remove the 2555 form. 

https://proconnect.intuit.com/community/proseries-discussions/discussion/what-do-i-need-to-input-to-eliminate-the-error-message-on-form/00/80941

Hi @JeffV 

The unexpected behavior in regards to the Federal form 2555-T has been reported and determined to be working as designed. If your client does not qualify for the exclusion, do not enter a date in box 10 or 16, only enter in Part III of the 2555, Smart worksheet for calculating number of days less than requirement, the number for days they traveled. This will remove the error.

Hope this helps.

Cheers!

Betty Jo

I am having the same problem

please INTUIT fix this problem ASAP, there is no time for this kind of surprises. 😞

Not sure what causes the problem but I think its related to efile. 

I was getting an error message that foreign address was missing. Tried deleting the form but the message reselected it with same error.

Since it didn't occur until I tried to efile, I thought I'd try unchecking efile, F9 to recalculate, F10 to save without efile. 

Then I was able to delete form 2555 and efile the return. 

Don't know what caused it but it seems to be related to e-filing. 

This isn't a fix but it was a work around for my situation. Which was no foreign earned income yet still getting an error for Form 2555 when attempting to efile the return

It may help to fix your problem.

GLP

On form 2555 I get an error message box 10 or 16 must have dates entered.  On line 16 I do have the starting and ending dates for the qualifying period.  Prior to the recent software update, this error message do not exist.  Is there going to be another software update soon to fix this error.

Thank you for your help and assistance.

I think the team is getting ready to roll out the testing at any time now.

Not to nitpick, but I will anyway.  I brought this up early on and I will bring it up again.  Why is someone other than the person asking the original question allowed to mark posts as "solved".  Only the person with the original question really knows if their problem has been solved so why not leave it to them to mark it accordingly?  Unless of course, we are trying impress someone on how well the new forum is working due to the number of "solved" problems. 😕😕

April 28, 2020 (3:45 PM CST)

The Form 2555 error mentioned in this thread has not been resolved as of this date and time.  I am having the same problem.