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Weird yet unknown errors on simple returns ???

ajp
Level 5

Simple return, says I can't file because of an error.  Yet, there are no errors to be found.  

Is anyone else running into this?  I have checked for updates. 

I have been able to file a couple returns.  

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1 Best Answer

Accepted Solutions
ajp
Level 5

It ended up being that we needed to verify a preparer's PTIN number.  

View solution in original post

4 Comments 4
IRonMaN
Level 15

Have you tried selecting “repair updates” from your start menu?


Slava Ukraini!
PATAX
Level 15

try clicking on review return button for both federal and state, as well as error return review button (both at top) to see if any issues. pro series does very good job on identifying errors/issues in my experience.

garman22
Level 13
Level 13

what errors are you running into? can you give examples?

ajp
Level 5

It ended up being that we needed to verify a preparer's PTIN number.