Unexpected program closing

Forum|Forum|5 years ago
March 18, 2021
4 replies
12 views

My program has been unexpectedly closing. I can't pinpoint problem to a specific action. Most recent time I finished printing a return, and computer sat idle while I assembled return. When I went to start the next return the program had closed (crashed). Sometimes it saves a back-up (twice yesterday) and other times it is at a point where nothing is lost. Anybody else having this problem?

ProSeries Professional

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IRonMaN

Level 15

Misery evidently does love company - a few other folks have posted about the issue here.

Slava Ukraini!

M

mapppAuthor

Level 5

I searched to see if anyone had posted, but obviously didn't use the right words. $(*&^%) didn't seem to work either!

IRonMaN

Level 15

That's probably because the search function doesn't work for $#$%#!!.

Slava Ukraini!

A

AliceTP

Level 3

been happening to me a lot today. whenever I efile and/or save. SUPER annoying!

M

mapppAuthor

Level 5

Just crashed when I tried to print a client's Tax History page and 2nd crash when in homebase when I tried to open an existing client. I can't pinpoint what causes it. Has crashed many times today.

T

totsrus33

Level 3

My crashes regarless of what I am doing.

IRonMaN

Level 15

Have you tried running a Windows update to see if that has any effect?

Slava Ukraini!

T

totsrus33

Level 3

It happened before the update and after the updates. I can be working on a return it will just close...frustrating!

dascpa

Level 11

@Orlando11 - many posts about program suddenly closing. Any help would be appreciated. My program closed 14 times (so far) today. Did not have this problem prior to today. It's closing at all random times, nothing I can report as to why. Learning to hit F9-F10 constantly and create recovery file every 3 minutes.