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Level 1
May 18, 2020
Question

transferring a existing client from previous year

  • May 18, 2020
  • 1 reply
  • 5 views

trying to transfer a client from previous year to current but I can't!! I see the client in the previous year but when I ask to transfer their name is not for me to transfer

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1 reply

Level 8
May 19, 2020

Double check the actual file name by opening it. Then you will be able to find it.

This is the first year I did not transfer the entire client base and I've had to open quite a few prior year files and found some surprising actual file names. They're all there, some are just in disguise. 🙂