Thank you for responding to my question.
I am using the 2020 Basic program on my new computer. My old computer has 2019 program and data files. I copied the data files (3 per client) from the old computer onto a thumb drive then used the transfer menu in the 2020 program to bring the files into the 2020 data files on the new computer. I can open the federal return fine, but when I go into the state return I get this message: "ProSeries could not locate the state file to transfer. If you have a 2019 state return for this client it can be transferred to this return. Note: if you choose don't transfer you will not be able to subsequently transfer data for this return."
I select transfer and the program prompts me to locate the file. I have tried both the cache and pmd extensions and they are not recognized.
Are all data files (fed & state) in the file labeled 19Data?
Yes, it should all be in that one file.
I think it should work the way you are doing it, but you may want to try this:
- Install 2019 on the new computer (including the State).
- Put the 2019 client files in the 2019 Data folder.
- Open the 2019 program, verify the State information is there.
- Then transfer 2019 to 2020.
However, there are other files that you may find useful, especially the "common" folder files. So you may want to transfer the "common" file, or even the entire ProSeries folder to the new computer. You can do that with both 2019 and 2020. In the event you don't have 2020 installed on the old computer, you may consider installing 2020, then transfer all of the folders/files to the new computer (especially the "common" folder).