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Software registration
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Miked
Level 2
02-13-2022
01:53 PM
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I inadvertently set up two firm accounts and I had to have ProConnect support disable one of the accounts and transfer the EFIN to the active account.
However, now when I log in to the 2021 software, the product is registered to the disabled account. How can I register the Pro Series software to the correct, active account?
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jeffmcpa2010
Level 11
02-13-2022
01:56 PM
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This is a guess, but Likely you will have to actually get someone from Pro Series on the phone to help you with that one.
