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M
Miked
Level 1
February 13, 2022
Question

Software registration

  • February 13, 2022
  • 1 reply
  • 6 views

I inadvertently set up two firm accounts and I had to have ProConnect support disable one of the accounts and transfer the EFIN to the active account.

However, now when I log in to the 2021 software, the product is registered to the disabled account. How can I register the Pro Series software to the correct, active account?

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1 reply

J
jeffmcpa2010
Level 10
February 13, 2022

This is a guess, but Likely you will have to actually get someone from Pro Series on the phone to help you with that one.

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